Shipping policy

Shipping Policy

We offer delivery across the United Arab Emirates.

Processing & Delivery Time

All pieces are made to order unless stated otherwise.
Estimated delivery time is 2–3 weeks from the date of purchase. This includes production, quality checks, handling, and final delivery.

Delivery Service

We partner with professional furniture logistics providers to ensure safe and reliable delivery.
Our service includes standard delivery to ground floor level, unless otherwise agreed in advance.

Scheduling & Access

Our delivery partner will contact you directly to arrange a convenient delivery date and time.

Please ensure that:

  • Access to the property is suitable (elevators, staircases, door widths)
  • Someone is available to receive the order

Additional charges may apply in cases of:

  • Restricted or complex access
  • Rescheduled deliveries
  • Special handling requirements

Delays

While we aim to meet all estimated timelines, delays may occasionally occur due to factors beyond our control, including production constraints, logistics issues, or external circumstances.

In such cases, we will keep you informed and updated throughout the process.